Please read below information about shipping during COVID-19 & Holiday season
USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE AND REMAIN COMMITTED TO DELIVERING THE HOLIDAYS TO YOU.
You can expect delays in delivery and updates. So please wait with your complaint and give the couriers time to process everything. Thank you for your patience.
Check out https://www.usps.com/ for more information